$190K-$220K Per Year (Employer est.) This significant downturn in employee engagement and satisfaction occurred as the COVID-19 pandemic continued to disrupt the federal workforce as tens of thousands of civil servants faced uncertainty about returning to the office after more than a year and a half working remotely part or full-time, while a sizable portion of the workforce remained on the frontlines performing critical public services as the health crisis persisted. Our findingsand others from this assessment toolcan help shape and inform organizational performance and public policy. Partnership for Public Service and Accenture Federal Services, Government for the People: Designing for Equitable and Trusted Customer Experiences, Nov. 16, 2021.
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