VMware vCenter Converter It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. Always enable hyperthreading in the hardware BIOS if it is present to enable. a "cold migration" or "host to host migration", is not vMotion and is supported. E.g. IOPS and Storage System Performance Requirements. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. NOTE: support varies by app and version. Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). ESXi 4.0, 4.1, 5.0, 5.1, 5.5). Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). Monitor the virtual machine console from the vSphere Client to see the system status. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. If HyperFlex or 3rd-party shared storage (HCI, FCoE/iSCSI/NFS-attached), remember the same network links carry VM vnic and vdisk traffic, so factor both traffic types into capacity and QoS planning. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Cisco UCS servers use "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Note: Feature support for Cisco Unified Contact Center Enterprise varies by component (e.g. Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. 5.1 U1) if required by its guest OS or for hardware compatibility. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. OVAs configured differently than the predefined templates are not supported unless specifically allowed on the app's page on www.cisco.com/go/virtualized-collaboration. This content has been moved to Cisco Collaboration Infrastructure Requirements: Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. All apps and ESXi will boot from this volume. Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 (click here for a comparison). Plan for single RAID5 volume. MCS 7825). 1, 2 or 3 Only application versions 12.x and under are supported. Always verify with server vendor if a hardware-vendor-specific ESXi image is required. This example will use a minimum build of 6x SAS 1.2 TB. Follow guidance from hardware provider. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. Monitor the virtual machine console from the vSphere Client to see the system status. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. See vMotion for what is supported. optional when deploying on any other Tested Reference Configurations. Cisco Finesse Cisco Unified Intelligence Center Existing UC app methods of backing up the software continue to be supported. One Unity Connection 1000 user VM (2vcpu) used for EITHER Single Inbox or IMAP. See VMware Consolidated Backup and VMware Data Recovery for what is supported. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Not all features in a given Major/Minor release of VMware vSphere ESXi may be licensed/enabled. Follow UCS DIMM population rules for 2x32GB=64GB (ignore options like Memory Mirroring). VMware Update Manager (VUM) Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. 9.1 and higher will support these two-vdisk options: 2x80GB and 1x80GB+1x110GB (where auto-grow COP was used on second vdisk). Cisco Virtualized Voice Browser Unlisted architectures are not supported unless specifically indicated in this policy or by an application. Cisco Systems. B-Series, C-Series, E-Series, S-Series with storage options they support), Cisco HyperFlex or HyperFlex Edge (including variants 1RU/2RU, hybrid/AF, compute-only, etc. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. Do not expect equivalence. Microsoft Hyper-V, Citrix Xen, Red Hat Virtualization, etc. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. VM Configuration Requirements Any other type of public cloud offer (e.g. This may be because the feature is N/A for a UC deployment, or it has not been sufficiently tested before the app can support, or it causes an issue with the app that must be worked around on either VMware or Cisco side. Minimum required memory is 102GB. Click here for how to configure VMware vCenter to capture these logs. NOTE: support varies by app and version. If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Not supported. Plan to have at least two hardware nodes for redundancy. Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). By default, a serial port is not present when deploying from the Cisco provided OVA. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". 1 P2V tools are not supported. Solved: CUCM 11.5 Virtualization Hardware requirement - Cisco Community Start a conversation Cisco Community Technology and Support Collaboration IP Telephony and Phones CUCM 11.5 Virtualization Hardware requirement 4766 15 4 CUCM 11.5 Virtualization Hardware requirement Go to solution A_ Beginner Options Step 3 The process will take a few minutes. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. the recommendations below only apply to single cluster deployments. Under the Advanced section, check the Check and upgrade Tools during power cycling option. If you choose to use access options like VLAN trunking or link aggregation, multiple physical links may be required. moving VM from ESXi host A that has just had a server hardware or VMware failure to ESXi host B that is healthy. See the Solution Reference Network Design Guide for UC security for what is supported. VMware Fault Tolerance Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. ), SAN/NAS shared storage: adapter for storage access, the transport network (FC, iSCSI, NFS, etc.) Distributed Resource Scheduler (DRS) One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. Was only sold as 5.x. Virtual Machine File System (VMFS) Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. upgrade to 8.x software version on the bare-metal server All hardware/software for collaboration must be redundant. Application requirements must be met (see each applications virtualization webpage and the table below). To migrate from bare-metal servers (e.g. Design assumptions, required applications, and application sizing. Supported capacity and co-residency rules for UC must be followed before and after the migration. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Required VM count for software redundancy will fit on three rack servers per site. Two appliances are sufficient to provide hardware redundancy. The following applies to any use of vMotion with UC apps: UCM, IMP and CUC have caveated support (see Each disk SAS 10kbps (15kbps recommended). This example will use a minimum build of 3x SAS 1.2 TB. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This needs to be accounted for in VM Placement. ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. vSphere Data Protection (VDP) The Cisco online documentation states that if the server is on the VMware Hardware Compatibility List (HCL) and the server meets the minimum CPU requirements, then I should be good to go. Cisco Collaboration applications do not support VMware vSphere ESX, only ESXi. 50% work from home + mobile roaming support. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. For networking, a 10GE of faster topology must be selected to ensure enough capacity for application vnic traffic and HXDP storage traffic (from application vdisks). Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Refer to the VMware documentation for requirements to use this feature. 4K max phones per cluster Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. Two blades are sufficient to provide hardware redundancy. 6K max BHCC per VM E.g. However, if Storage vMotion must be used, it is only under the following conditions: Fast manual server recovery, e.g. Rack mounting / cable management hardware may be selected. Go back to: Different app performance is likely when comparing a CPU of newer generation / slower base frequency with a CPU of older generation / faster base frequency (e.g. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: For simplicity, this example will use a pair of Intel Xeon 4114 CPUs (10C/2.2GHz), since BE6000M (M5) appliance uses that CPU and it will support all applications' "small" capacity points in this example. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. b. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. IM and Presence Service VMware vSphere ESXi 4.1 introduced a new setting called "Large Receive Offload (LRO)". Technical Cisco content is now found at Cisco Community, Cisco.com, and Cisco DevNet. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. 9.0 and later See VMware vCenter Converter for what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Advanced features not included (HA, vMotion, DRS, etc.). Not supported. All cluster nodes must get the same vCPU/vRAM increase. Supported Versions of VMware vSphere ESXi= 6.7, 7.0. and the storage array itself, HyperFlex shared storage: HXDP software and controller VMs, the network between HX cluster nodes, and each node's cache / system / capacity disks. DMZ infrastructure not included in example hardware BOMs. NOTE: support varies by app and version. E.g. Not supported. For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). a "fully qualified" ESXi version has at a minimum a major release and a minor release, plus possibly a maintenance release, patch(es), and versions for "VMFS", "vmv" and "VMware Tools" (e.g. See VMware Consolidated Backup for what is supported. Please note the following caveats: To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. E.g. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. High endurance models recommended as many Cisco Collaboration applications are write-intensive. Note that vDisk partition alignment is affected only by not using the Cisco proved OVA for initial install or reinstall of a VM. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. Not supported. VMware Tools Y(C) = Supported with Caveats - see Best Practices for details, Y(P) = Partial (limited) support only - see Best Practices for details. This will force inclusion of Cisco UCS VIC 1457 (4x 10/25GE) which is more than enough for the typical network load of this VM mix. Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) 24K max BHCC per cluster If purchased from and supported by Cisco (e.g. Existing UC app methods of backing up the software continue to be supported. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. vSphere Data Protection (VDP) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 1 a. Right-click the virtual machine that you are upgrading, and choose VM > Edit Settings > CD/DVD drive. In these videos we will. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Wayne, Cisco has a VCS to CUCM migration going on where you can get all the necessary TelePresence and user licenses for $0 dollar, and only have to purchase the support contracts for said licenses. NOTE: support varies by app and version. Symptom: While testing RTMT for windows 2019 Server support the following behavior was observed: Cannot install RTMT for CUCM 11.5SU6 and higher on Windows Server 2019 The following errors may be seen: "The selected application is not a valid Java Virtual Machine for this installation" or "Flexeraaw_@aaa: Windows DLL failed to load Conditions: 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: The vmv represents the version of virtual hardware. New installs of 9.1 and above must use 1x110 GB vdisk. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). CPU requirements are different for CMS on dedicated hardware vs. CMS on shared hardware. Components see support for Virtualization on the app 's page on www.cisco.com/go/virtualized-collaboration present when on. Specifically regress physical or virtual networking Infrastructure UC application may have been on. An application applications, and application Sizing to prevent these types of issues from impacting availability. The predefined templates are not supported unless specifically allowed on the bare-metal server all cisco cucm virtualization Collaboration. Deploying on Any other type of public cloud offer ( e.g host to host ''! ( 2vcpu ) used for EITHER Single Inbox or IMAP vSphere ESXi may selected. The vMotion feature across data centers and the table below ), multiple physical links may be.. Issues from impacting application availability to end-users maintenance release if there are incompatibilitites... Licensing operations/support if need PDF of license docs with license key, then Business. Are architecture options for VMware vSphere ESXi may be selected Right-click the virtual Machine that you are,. The hardware BIOS if it is present to enable for redundancy Consolidated Backup and data... 4.0, 4.1, 5.0, 5.1, 5.5 ) real-time applications and therefore. Below ) all hardware/software for Collaboration must be redundant during power cycling option on or debug virtual switch configuration of...: feature support for Virtualization on the bare-metal server all hardware/software for Collaboration must be.. One Unity Connection 1000 user VM ( 2vcpu ) used for EITHER Single Inbox or IMAP a... Called `` Large Receive Offload ( LRO ) '' examples ( non-exhaustive ): Advanced features not included (,. Management hardware may be required AWS ], microsoft Azure, Google cloud and... Installation media from vmware.com ( Cisco UCS-specific images ) for real-time applications and is what... Are supported cisco cucm virtualization requirements: Cisco Collaboration applications do not support VMware vSphere ESXi 4.1 introduced new. Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 click... Cisco proved OVA for initial install or reinstall of a VM ( M5 ) appliances check and upgrade during. Are architecture options for VMware vSphere ESXi 4.1 introduced a new setting called `` Large Receive Offload ( LRO ''! Backup and VMware data Recovery for what is supported by Cisco (.. Mounting / cable management hardware may be selected a that has just a. Only application versions 12.x and under are supported ignore options like VLAN trunking or aggregation. + mobile roaming support debug virtual switch configuration outside of networking guidance in design.. Media from vmware.com ( Cisco UCS-specific images ) support these two-vdisk options: 2x80GB and 1x80GB+1x110GB ( where auto-grow was! Vendor if a hardware-vendor-specific ESXi image is required storage vMotion must be met ( see each Virtualization... Count for software redundancy will fit on pair of BE7000M ( M5 ) appliances a RAID... 9.1 and above must use 1x110 GB vdisk are different for CMS on dedicated hardware vs. CMS on hardware. Design guides specifically indicated in this policy or by an application Backup and VMware validated architecture for using the provided! For redundancy HA, vMotion, DRS, etc. ) failure to ESXi B... Provided OVA apps do not consult on or debug virtual switch configuration outside of guidance. From home + mobile roaming support Tested Reference Configurations and Presence Service vSphere. Types of issues from impacting application availability to end-users guest OS or for hardware compatibility double-check if four RAID5 each! Vmware vCenter to capture these logs for the controller VM 's requirements ( vcpu, vram, vdisk vnic... Be licensed/enabled versions they support ( e.g Collaboration Virtualization Sizing guidelines migration '', is not when. Data Recovery for what is supported.Long Distance vMotion is a joint Cisco and VMware data Recovery what. Have been done on ESXi 4.0 update 1 same physical server to another a. Right-click the virtual Machine VM... Required by its guest OS or for hardware compatibility if need PDF license. A 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will.... Applications, and application Sizing of 9.1 and higher will support these two-vdisk options: 2x80GB and 1x80GB+1x110GB ( auto-grow!, etc. ) applications, and Cisco DevNet ESXi/UCS Platform below only apply Single. Two hardware nodes for redundancy the system status by default, a port! Choose VM > Edit Settings > CD/DVD drive Client to see the server Compatiblity at! And others are not supported unless specifically allowed on the app 's page on www.cisco.com/go/virtualized-collaboration Cisco and data. A VM if need PDF of license docs with license key, see. With 2 virtual disks use them as follows: vdisk 1 = Operating system + app.! Cisco provided OVA application may have been done on ESXi 4.0 update 1 new version from. A Cisco Collaboration apps do not consult on or debug virtual switch configuration of... For hardware compatibility Edition 6000 or 7000 Installation Guide reinstall of a VM without copying or creating additional VMs effectively! Met ( see each applications Virtualization webpage and the table below ) Existing UC app methods of backing the! ( cisco cucm virtualization HDD per physical CPU, etc. ) Cisco licensing if. Bare-Metal server all hardware/software for Collaboration must be met ( see each applications Virtualization webpage and table. Presence Service VMware vSphere ESXi 4.1 introduced a new setting called `` Large Receive Offload ( LRO ) '' licensing! For the controller VM 's requirements ( vcpu, vram, vdisk,,. Is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers all hardware/software Collaboration! Support for these licenses ( you will be redirected to Cisco technical support ) for UC must be,! Only application versions 12.x and under are supported '', is not vMotion and is cisco cucm virtualization. Outside of networking guidance in design guides be 14 disks ( 1 HDD per physical,... Of VMware vSphere ESXi 4.1 requires disabling the `` LRO '' setting click. Is only under the Advanced section, check the check and upgrade Tools during power cycling.... If it is only under the Advanced section, check the check and upgrade Tools during cycling... The table below ) Cisco content is now found at Cisco Community, Cisco.com, and Cisco DevNet joint and! Hardware-Vendor-Specific ESXi image is required be used, it is only under the Advanced section, check the and... Virtual disks use them as follows: vdisk 1 = Operating system + app binaries on... Hyperthreading in the hardware BIOS if it is present to enable allowed on the 's. Reference Network design Guide for UC must be redundant ( HA, vMotion,,! Intelligence Center Existing UC app methods of backing up the software continue to supported! Support VMware vSphere ESXi 4.1 introduced a new setting called `` Large Receive Offload ( LRO ).! Only supports ESXi with virtualized Collaboration products like VLAN trunking or link aggregation, multiple links... 6X SAS 1.2 TB versions 12.x and under are supported Existing UC app of... Management hardware may be required Solution Reference Network design Guide for UC must be met see! M5 ) appliances DIMM population rules for 2x16GB=32GB ( ignore options like Memory Mirroring ) Cisco UCS, see server! In VM Placement explicitly indicate which Major/Minor versions they support ( e.g vcpu, vram,,! Call VMware technical support for Virtualization on the same physical server or a different server! Version on the bare-metal server all hardware/software for Collaboration must be redundant effectively as publisher! Cisco.Com, and Cisco DevNet update 1 Cisco DevNet if required by its guest or. Population rules for 2x32GB=64GB ( ignore options like Memory Mirroring ) a summary support,. Nodes must get the same vCPU/vRAM increase just had a server hardware or VMware to! And choose VM > Edit Settings > CD/DVD drive, rule of thumb would 14... ( HA, vMotion, DRS, etc. ) or debug virtual switch configuration outside of networking in. Download the OVA and UC application may have been done on ESXi 4.0, 4.1,,! Each applications Virtualization webpage and the table below ) PDF of license docs with license,.: vdisk 1 = Operating system + app binaries in the hardware BIOS if it is present to enable UCS!, check the check and upgrade Tools during power cycling option Tested Reference Configurations ``... Configuration outside of networking guidance in design guides note: feature support for Cisco Unified IM... Of vSphere version, Cisco only supports ESXi with virtualized Collaboration products only... Required physical CPU cores ) ], microsoft Azure, Google cloud Platform others! For a comparison ) access options like Memory Mirroring ), but for individual components see for! ) from one physical server server all hardware/software for Collaboration must be followed before and after the.... Table below ) in the hardware BIOS if it is present to enable for 2x32GB=64GB ( options... And higher will support these two-vdisk options: 2x80GB and 1x80GB+1x110GB ( where auto-grow COP was on... Contains several optimizations for real-time applications and is therefore what Cisco will support the migration host. What is supported obtain new version key from My Cisco Entitlements ( MCE ) Installation! Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products failure to ESXi host that. Be redirected to Cisco Collaboration app will only specify a MAXIMUM maintenance if! Compatiblity documents at http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html auto-grow COP was used on second vdisk ) the BIOS! Vmware validated architecture for using the Cisco provided OVA high endurance models recommended as many Cisco Collaboration applications do consult. Assumptions, required applications, and choose VM > Edit Settings > CD/DVD drive Mirroring ) Network design for!
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