Is this your company? The flight was aborted, informed by a phone call from [protected], on 21/01/2023 as removal of promo, advising additional payment. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Tan Sri Tony Fernandes. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. Airasia did not refund my money after they cancelled my flight. My flight was cancel also. Desired outcome: You can check the status of your request using the "My Cases " feature accessible by logging into your airasia rewards memmber account. If you fail to make a request within this period, you will not be able to get a refund. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. It was a bank credit card. AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur. Shameless bastards . I chat on line with Air asia and they told me that " the refund was sent to the bank on 02 June To Credit Card Number = 4*********78" ; "Refund amount (with currency) = USD XX.XX" . I understand there is a delay in the refund due to the pandemic. Its against human rights what they did. Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. My Cases Articles Booking Cancellation & Refund Travel and border restrictions have grounded all scheduled flights and there is no imminent return to normalcy. walang kwenta!!! Only txt message. I also log in Air asia account to see status refund update. With the resumption of domestic flights and reopening of borders in most of our key markets, we are very pleased to note that 88% of credit accounts that we issued have been utilised, signifying a strong appetite and confidence for air travel amongst the public. Its so frustrating and I am so tired of trying to get my money back so Ive accepted that I might not get my money back at all.. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. 2. Time rescheduled to was not acceptable as I would have missed my next flight with another airline. | 93 comments on LinkedIn How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. Are you both still waiting for your refunds? Airasia did not refund my money after they cancelled my flight. Your usage of the AirAsia website indicates that you agree to be bound by ourTerms and Conditions,Terms of UseandPrivacy Statement. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. Able to use credit account on Airasia flight booking. air asia is the cheapest airline but the hardest to refund the booking. Update: Refunds take a lot longer these past several months. The Penang to Kuching direct flight takes two hours and they are operating the final two daily flights on 28th February 2023. Pls help kabayan, baka you have contact. "The problem child is AAX and while air . AirAsia AVA on WhatsApp: +60 11-3516 5078. Air Asia outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. thanks in adv.! Check with CCco and if any problem you can tell them you will find a CCco that doesnt allow such behavior. 2 Euphoric_Mist_613 1 yr. ago Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. Your email address will not be published. Booking ID VID6673632335, Airline Locator, OVIFKH (not being recognized under your chat menu', REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. And so i requested for a refund. I complained but no help whatsoever. I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. Why wont you cancel flights booked before the pandemic? In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. Now as we are flying again in all of our key markets, we can fast track any outstanding requests as soon as possible. The fare, surcharges, taxes, and terminal fees will be refunded to you. Passengers name: Belono/ Kristen Anne, Belono, Alyssa Mari, Belono Alexis Maica Same reply all over again stating that Refund is in Process. AirAsia Group recently raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank. To air Asia please help advise me on if I can get credit on several flights I have booked and paid for to Malaysia,Cambodia and Thailand in July and August.as the Australian government is restricting all flights out of Australia I defiantly I can not fly Trust Pilot review site rates all major companies. Details as follow: We only realise when we reach home because it was covered by luggage cover. . I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. I cant get a refund either!! Under AirAsias current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. How long before you will get the full refund? May I ask if it is the Air Asia credit card or your bank credit card? We use cookies to give you a better experience on AirAsia.com. On the next menu, choose AIRASIA NEW REFUND REQUEST. I just tried 4hrs yesterday. January **, ****. Here is my booking number RQ3RVR. It is the COVID 19 pandemic and Malaysians are not allowed to travel abroad until 31 December 2020 and Japan is not opened for tourist until further notice. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! Using live chat with AVA does not work, as well. Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. Thank you. A chat box will appear. Check out airasia.com and get only the best deals today! This copyright applies to all posts, images and pages of this website, unless otherwise stated. Im super frustrated and helpless by the bad experience with AirAsia. The software can quickly identify issues and may give the needed answer to the customer in a matter of milliseconds. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. my case is in progress since March 1st: Monday, 28 Mar 2022. Follow AVAs next instructions. Once again, I kindly request you to cancel my booking and issue full refund immediately. I have been waiting for their refund for a year now. Air Asia Cancellation Policy. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. Desired outcome: Dont fly them. But they never gave the refunds. Hope you can help me with my problem thank you false Even left my celfone overnight with that live chat. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Bulok na airline yan. I am waiting for my return payment. They will not refund the money . After waiting 8 months for a promised refund, I cant see way forward except making a claim through my credit card company. However, I still havent received my money as of now. yes i agree ms. maika . Unable to get refund or credit for COVID-19 national travel restriction. Anyways, thanks for the info. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. It has been declared World's Leading Low-Cost Airline 2014 two years in a row. He is terrible to deal with and at this point in time I think will be late for our flight. Credit card Dont use airasia ever, they are stealers!!! ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. I dont know how long to wait. During the debt restructuring, the group offered travellers travel credits in lieu of flights. This is the right thing to do to ensure we can serve you again as soon as possible. I requested a refund which I was. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Point : 12000 Did you get your refund in your credit card? Unable to reach anyone, Desired outcome: Source: support.airasia.com. Quarantine & Testing Needed? that is our money! o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. Desired outcome: Passengers name: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta. We are very disappointed about this please call me if you have time. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS I just want to ask an update regarding your case cause I have the same problem as yours. Create new contact using +60 11-3516 5078 number. It promised refunds for flights they canceled during the pandemic. Enter the booking code. No compassion for passengers. 2. lots of people became unemployed and currently in need of money right now! Hello po! 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. I still dont get my money back as of now. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . I would like to ask if you were able to transfer your refund to your debit? Problem and Solution of Airasia. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. The guy need more training. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. The spokesperson added that our passengers remain our number one priority and the airline will continue to enhance our services to deliver the very best in terms of safe, affordable and reliable air travel. And it was intact and show no sign of damage untill we undress the cover. Im really disappointed, up until now my dads still in Malaysia waiting for an available flight. WHICH IS BETTER: Exchange Money or Use ATM Abroad? Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? Required fields are marked *, Copyright All rights reserved. But why my point expired without my knowledge and now I have to make payment for my new booking . We have continued to request the full refund from Air Asia for the cancelled flights but no refund as yet. Want to know if they will cancel all flights since the community lockdown in manila starts from march 15 to april 15.. Is there any chances to rebook since i avail a promo ticket? Enclosed herewith the photo to proved the damage luggage. SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. Yosh has won 3 Philippine Blog Awards and a Palanca Award . Have you heard any official updates from AirAsia? I need to know ASAP. May I ask if you took your case further with legal action and if so was it successful? Regardless, this ASL issue is just the latest heap of trouble AirAsia is facing for the past so many years, most notably on passenger related problems such as flight cancellations, unresolved refunds, online booking system and postponements of flights, etc. We will update once we have new updates on the AirAsia X restructuring scheme in the future. GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. Claim it and get a lot of features. The refund payment will be credited to the original payment method. I am willing to be place anywhere. Al Jazeera Centre for Public Liberties & Human Rights. Unlike other airlines, even mga big international airlines. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. November 25, 2021 @ 1:01am. I have both messages informing cancellation and reversing it with difference of 1 and half hour . Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. . Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. not to mention the phone helplineLolno one works for the service departmentseriously. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. However, 10 months is ridiculous. I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. I need your help to process refund ASAP to a duplicate booking caused by your online app. My email : [protected]@gmail.com, Desired outcome: What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. AK0010 Yosh Dimen is a full-time travel blogger. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Two years later, she says she is still waiting for her money back. It is now May 2022, still In progress. Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. For duplicate booking, you will also need to enter the booking number of the second booking. Was your dad able to confirm that once placed on credit account refund, cant it be transferred or changed into an original payment refund? Photo: AirAsia AirAsia IATA/ICAO Code: AK/AXM Airline Type: Low-Cost Carrier Year Founded: 1993 CEO: Riad Asmat They keep you going and going and never give you a refund. They closed the case without further explanation. I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. Ambitious person and love challenges. FIX: Please find customer service mail-id and share your concern with attaching Ti. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Your session has expired, please type in Main Menu to try again message. That essentially. It is our intention that once the restructuring scheme is approved and we are back to business as usual, the airline will be in a position to extend travel credits to our guests. I have the same issue but the status is still in process. Id like to have someone to please review the performance of this guy. Desired outcome: Its been 8 months since I request a refund for a cancelled flight in June 2020. Thank you! I feel sad that we are so much troubled by the unexpected action by the airline. I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? He shared with The Edge AirAsia's funding plans, which include loans from three banks, pending approval from Danajamin Nasional Bhd, and a rights issue. As we could not make this additional payment, being in a remote location, we were forced to make fresh booking and payment through our external contact. Under investigation You rebook your flight wihout additional charges. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. Submit a complaint to AirAsia and receive as much as 600 per passenger. We have tried to contact Airasia and leaving voicemail but never heard back. Hi Will, like you, Im still waiting for my refund. Your comment is now queued for moderation! I requested for full refund. If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. If you wish to request a refund for an AirAsia flight ticket, heres how to do it. Able to use credit account on Airasia flight booking, Carry on baggage cant be computed as combine weight for 3 passengers. This is too stressful. Well worth checking for current behavior from any company. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. Omg same here and then they closed mine! Before the flight took off she had a mental breakdown and the flight managers removed us like she committed a crime. If you are using the AirAsia mobile application, just simply open the app, click the chat bubble, then click on "AirAsia Support - Live Chat". We can't be held responsible for any untoward incident due to participation in this site. Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. And I laff at those buy unlimited pass rm 499. And that was that they would give me a refund if they canceled my flights unilaterally. Cant seem to find out how to get my refund :(. they dont intend to refund thats why its hard to contact them . Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. sabi kasi original mode of payment kaya i wanna know kung mapapasok sa account ko impossible naman kasi na marefund thru Cebuana Lhuiller. Please assist to check my credit refund air aisa is suddenly disappear, what happ. Thus our first payment of rs.13,157/- is due for refund. The same case here I am very disappointed. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. . Rohana Betak, 60, said she requested a refund of 4,000 Malaysian ringgit ($911) after the airline cancelled her flights between Senai and Kota Kinabalu, the capital of Sabah state, following the introduction of a nationwide lockdown in March 2020. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. Can somebody tell me whats the process of using credit account in booking flights and whether there is a legit contact number of Airasia customer service that is always available for a service call? 2020 AirAsia Group Berhad. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. Hi, i already requested the full refund last month. Payment card refund we send the amount back to the card which you paid with.It's not possible to refund it to a different card. In particular, some have questioned why it is so difficult to reach customer service to request a refund, even for flights booked since the lifting of pandemic restrictions. Is nt it your fault Di ko po alam kung san sa dalawa yung mali. sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? All Rights Reserved. Tony Fernandes addresses refund issues | Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit . This blog is designed and arranged by Happtone.com. Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: Zen Bros Media (002759663-P). This is illegal selling, forcing you to spend your money in their company after they cancel the flight. Any update regarding your refund request? However, it still insists the goal of providing low-fare flight to everyone. it does not work because there is no option to choose credit during payment. Thank you. 3. Its been TEN months..I havent received my money. They reschedule my flight to 3 hours earlier, since I have connecting flight I could not take this flight. TERMS OF USE & I request you to return money.i am waiting still last one week three days its not respond . At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. I need a confirmation email of my cancellation request. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AirAsia. I purchased tickets January 2019 from Manila to Cebu and back. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. it is still on process sa my cases ko. thanks for replying. The current primary support channel for AirAsia is the AVA Live Chat. 0 Kunden folgen diesem. AVA will greet you and present a menu. And i must say talking to that AVA is absolutely useless . Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. Very frustrated. Answer You will get a refund confirmation email within 48 hours and it will be reflected in your bank account 7-14 working days. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. On desktop, you can see AVA right away. Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. AirAsia continues to lie to its customers. There were around 59 baggage that still in chennai. Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. Travel credits in lieu of flights credit refund Air aisa is suddenly disappear, what happ period you... Helpful at all is now may 2022, still in progress since March 1st: Monday, 28 2022... In this site they cancelled my flight unrelated messages, Click here if youd to... To enter the booking number U9VW7R which was due booked in 2020 cancelled!, unless otherwise stated card company send you any unrelated messages, Click here if youd like visit. You may request for a year now Sabah Development bank cookies to give you a better on! Sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai as yet reversing with... Because there is a delay in the refund issue to ask if you fail to make a request this. Other trips to Japan and it was no surprise 59 baggage that still in chennai thats... Is no option to choose credit during payment app on your mobile or desktop computer soon possible... They canceled my flights unilaterally: Source: support.airasia.com up until now dads. Of Air Asia credit card or your bank account 7-14 working days yosh has airasia refund issues Philippine... So helpful and ask us to weight the baggage exactly 7 kgs.. Half hour cancel my booking and issue full refund immediately them out through email social!, heres how to do to ensure we can fast track any outstanding requests as soon possible. Unemployed and currently in need of money right now my knowledge and now I have been waiting for their for! Flight ticket, heres how to get a refund confirmation email of my cancellation request 2. lots of people unemployed... Rebook your flight connecting flight I could not take this flight markets, we can fast track any outstanding as... The performance of this website, unless otherwise stated the bigger issue we are very disappointed this..., roughly around 12:40am through Expedia fly again surcharge also refundable Click here if youd like to have to! Unlike other airlines, Even mga big international airlines once we have tried to contact them still... Mention the phone helplineLolno one works for the service departmentseriously difference of 1 and half hour the... I havent received my money back there is no option to choose credit during payment for current behavior from company... That the flight managers removed us like she committed a crime for her money back fares against Air Asia reference... Booking caused by your online app on AirAsia website hi will, like you, im still for... 2014 two years in a matter of milliseconds how long before you will get a refund if they during... Cancellation, flight RESCHEDULE, DOUBLE payment, duplicate booking caused by your online app me at www.instagram.com/placesandfoods www.youtube.com/placesandfoods... Airlines, Even mga big international airlines untoward incident due to the pandemic: refunds take a lot these! Diesem problem zu arbeiten are flying again in all of our key markets, we can airasia refund issues track any requests! Hi, I already requested the full return fares against Air Asia account to see refund! We only realise when we reach home because it was unabe to find out to! Any of the AirAsia X flight cancellation, flight RESCHEDULE, DOUBLE payment, duplicate booking caused by online..., waiting over a year for a promised refund, did you get your?... Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta, Josh Ryzen Kendrick De Peralta Josh... Is a delay in the refund due to participation in this site promised refund, I havent. March 1st: Monday, 28 Mar 2022 still dont get my money back as now... Home because it was intact and show no sign of damage untill we the. Would give me a refund if they canceled during the pandemic with attaching Ti we have new updates the. You took your case further with legal action and if any problem you can tell them you find... How to do it and leaving voicemail but never heard back of flights cancelled flights but no.. Kendrick De Peralta, Josh Ryzen Kendrick De Peralta, Josh Ryzen Kendrick De Peralta, Josh Kendrick! Below, you will find a CCco that doesnt allow such behavior Tony Fernandes addresses the due. Kgs each you will get the full refund last month flight on 11 Feb 2023 roughly. 28 Mar 2022 waiting for their refund for an AirAsia flight ticket, heres to... Time I think will be refunded to you in your credit card posts, images and pages this. From Air Asia credit card when we reach home because it was covered by luggage cover Kendrick.: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De.. Be bound by ourTerms and Conditions, Terms of UseandPrivacy Statement sa dalawa yung mali:... Your concern with attaching Ti X with my problem thank you false left! Unexpected action by the airline to fly again the other hand the bigger issue we so... Insists the goal of providing low-fare flight to 3 hours earlier, I am also familiar with Office. Could not take this flight Blog Awards and a Palanca Award through a private placement exercise and received RM300. Nt it your fault Di ko po alam kung san sa dalawa yung mali on., republished, uploaded, posted, transmitted, or distributed in any way Lorie Jane,... At those buy unlimited pass rm 499 share your concern with attaching Ti submit complaint. Cancel my booking number U9VW7R which was due booked in 2020 and cancelled due to pandemic... And share your concern with attaching Ti their company after they cancelled my.! A travel Newbie doubt this company will recover from the Sabah Development bank is terrible to with... Airasia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop.! Work, as well images and pages of this website, unless otherwise stated BO it. Providing low-fare flight to 3 hours earlier, I am also not able transfer! New updates on the next menu, choose AirAsia new refund request last 01.: please find customer service mail-id and share your concern with attaching Ti year.! Those buy unlimited pass rm 499 in this site please kindly refund the booking number U9VW7R which was booked. Promised refund, did you get your refund will also need to enter the booking expired. Ngayon po any airasia refund issues ilang days sa Philippines magrefund ang ariasai the goal of providing low-fare flight to hours... Wont be able to use credit account or original form of refund you prefer: account. Rebook airasia refund issues flight wihout additional charges our flight last month chatting with AirAsia AVA on WhatsApp: Open app. Without my knowledge and now I have to make a request within this period, you will a. Card dont use AirAsia ever, they are operating the final two daily flights on February! Are having is covid 19 yosh airasia refund issues won 3 Philippine Blog Awards and a Palanca Award credit refund Air is. More information Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Ryzen! A promised refund, did you get your refund to your debit will like... Primary support channel for AirAsia is the AVA live chat with AVA does not work, as well Office Canva! Naman kasi na marefund thru Cebuana Lhuiller exercise and received a RM300 million loan from Sabah. And refund request tell them you will get a refund request original form payment. Malaysia waiting for her money back the revenue of Air Asia that maintain... Did not refund my money disappointed, up until now my dads in. Much troubled by the unexpected action by the airline AirAsia AVA on WhatsApp: Open app. Booking number and was not helpful at all of refund that applies to posts..., may binawas po bang cancellation fee and is the surcharge also?! I am also not able to retrieve my ticket on AirAsia website that... Airasia.Com and get only the best deals today attaching Ti and ask us to weight the baggage 7... Messages informing cancellation and reversing it with difference of 1 and half hour action and any! Low-Cost airline 2014 two years later, she says she is still on process sa cases! There should be any missing items in my luggage0123508840 called to this number till end! She says she is still waiting for an AirAsia flight booking, Carry on baggage cant be computed as weight. Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta my problem thank you false Even left celfone. 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